Terms and Conditions
Welcome to iMobiles Supreme
By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before proceeding.
1. General
1.1. These terms and conditions govern your use of iMobiles Supreme’s online store.
1.2. By using our website, you confirm that you are at least 18 years old or have the consent of a parent or guardian.
2. Products and Services
2.1. We sell mobile phones, accessories, and other related products.
2.2. Product images are for illustrative purposes only. Actual products may vary slightly in appearance.
2.3. We strive to ensure accurate product descriptions; however, we do not warrant that all information is error-free.
3. Pricing and Payments
3.1. All prices are listed in Sri Lankan Rupees (LKR) and/or other applicable currencies (e.g., AED).
3.2. Prices are subject to change without notice.
3.3. Payments can be made via bank transfers, credit/debit cards, cash-on-delivery (COD), or other methods specified during checkout.
3.4. All payment information is securely processed, and we do not store your payment details.
4. Orders
4.1. Once you place an order, you will receive an order confirmation email.
4.2. Orders are subject to availability. If a product is unavailable, we will notify you and provide an alternative solution or refund.
4.3. We reserve the right to cancel or refuse any order for reasons such as fraud or unauthorized payment.
5. Shipping and Delivery
5.1. We ship within Sri Lanka and selected international locations (e.g., Dubai).
5.2. Delivery timelines depend on your location and the shipping method chosen.
5.3. Shipping fees and taxes may apply and will be displayed during checkout.
5.4. We are not responsible for delays caused by courier services or customs clearance.
6. Returns and Refunds
6.1. You may request a return or refund within 7 days of receiving your order, subject to our Return Policy.
6.2. Products must be returned in their original packaging, unused, and with all accessories included.
6.3. Refunds will be processed within 7–14 business days after inspection.
6.4. Shipping costs for returns are the customer’s responsibility unless the product was defective or damaged.
7. Warranty
7.1. Products may come with a manufacturer’s warranty as specified.
7.2. Warranty claims must be made directly with the manufacturer or authorized service center.
8. Privacy
8.1. Your personal information is collected and used in accordance with our Privacy Policy.
8.2. We take all necessary measures to protect your data but cannot guarantee complete security.
9. Intellectual Property
9.1. All content on the website, including logos, images, and text, is the property of iMobiles Supreme.
9.2. Unauthorized use or reproduction of this content is prohibited.
10. Limitation of Liability
10.1. iMobiles Supreme is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
10.2. Our liability is limited to the amount paid by the customer for the product in question.
11. Governing Law
11.1. These terms and conditions are governed by the laws of Sri Lanka.
11.2. Any disputes will be resolved in Sri Lankan courts.
12. Changes to Terms
12.1. We reserve the right to modify these terms and conditions at any time.
12.2. Changes will be effective immediately upon posting on our website.
13. Contact Us
If you have any questions about these terms, please contact us at:
📧 Email: imobilessupreme@gmail.com
📞 Phone: +94 77 735 0635
